Policies

Class Reservations 

• Advance booking is recommended, as class sizes are limited.

• Reservations can be made online, through our mobile app, or by contacting the studio directly.

• Full payment or a valid class package may be required to secure your reservation.

Cancellation Policy

• Clients may cancel a reservation up to 12 hours before class start time without penalty.

• Late cancellations (less than 12 hours before class) may result in the loss of the class credit or incur a cancellation fee.

• No-shows will be charged the full class fee or forfeit the class credit.

Waitlists

• Clients on the waitlist will be automatically added to class when a spot becomes available.

• Once added from the waitlist, the standard cancellation policy applies.

• Clients are responsible for monitoring notifications regarding waitlist status.

Arrival Time

• Please arrive 10–15 minutes before class to check in, set up equipment, and settle into the space.

• New clients are encouraged to arrive at least 15 minutes early for orientation and instructor consultation.

Late Arrivals

• For safety and to minimize disruption, entry may not be permitted more than 5 minutes after class begins.

• Missed classes due to late arrival may be treated as a late cancellation.

Mobile Devices 

• Phones and smart devices should be silenced or placed on do-not-disturb mode before entering the studio.

• Phone calls are not permitted during class sessions.

Respectful Environment 

• Please maintain a calm and respectful atmosphere in all studio areas.

• Be mindful of personal space and avoid conversations during instructor demonstrations and guided practice.

• Harassment, discrimination, or disruptive behavior will not be tolerated.

Appropriate Clothing 

• Wear comfortable, fitted athletic clothing that allows free movement and enables instructors to observe proper alignment.

• Clothing should provide appropriate coverage throughout movement and exercise.

Footwear 

• Shoes are Not allowed on Studio floor.

• Classes are practiced with grip socks.

• Grip socks are required for all equipment-based Pilates classes.

Personal Hygiene

• Please arrive clean and free from strong odors that may impact the comfort of others.

• Avoid excessive perfumes, colognes, or scented body products.

Health Disclosure

• Clients are responsible for informing instructors of any injuries, medical conditions, surgeries, pregnancies, or physical limitations prior to participating in class.

• Updated health information should be communicated whenever circumstances change.

Participation Responsibility

• Clients participate in classes at their own pace and are encouraged to modify movements as needed.

• If discomfort, dizziness, pain, or shortness of breath occurs, stop exercising immediately and notify the instructor.

Pregnancy & Special Conditions 

• Pregnant clients should consult their healthcare provider before participating and inform instructors before class.

• Certain exercises may need to be modified for safety.

Hydration & Wellness

• Bring a water bottle and stay adequately hydrated before, during, and after class.

• Clients should avoid attending class under the influence of alcohol, recreational drugs, or any substance that may impair judgment or physical ability.

Illness Policy

• If you are experiencing symptoms of illness, including fever, persistent cough, vomiting, or other contagious conditions, please stay home and attend class when fully recovered. 

Liability Acknowledgment

• Participation in yoga and Pilates involves physical activity and inherent risks.

• By attending classes, clients acknowledge these risks and agree to follow instructor guidance and studio policies.